Refund policy

We want you to love your purchase. If you are not completely satisfied, we are here to help make things right.

Return Conditions

To be eligible for a return, please ensure your items meet the following criteria:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.

Return Window

You have 30 days from the date you received your item to request a return.

Refund Process

Once we receive your returned item and verify its condition, we will process your refund. Please allow 7-14 business days for the refund to be reflected in your original payment method.

How to Start a Return

Ready to send your item back? Please send an email to 15facing-diamond@icloud.com to obtain the return shipping address and further instructions. Our team will guide you through the process to ensure a smooth experience.